:root{--bg:#eaefea;--panel:#fff;--ink:#16241e;--muted:#6f817a;--line:#e5ebe6;--accent:#147a5e;--accent-d:#0e5f49;--accent-soft:#e6f1ec;--gold:#b98a2e;--gold-soft:#f6efdd;--cliente:#f1f4f2;--bot:#e7f2ec;--vendedor:#147a5e;--amber-bg:#f8efd8;--amber-tx:#a5771f}*{box-sizing:border-box;margin:0;padding:0}body,html{height:100%}body{font-family:-apple-system,Segoe UI,Roboto,Helvetica,Arial,sans-serif;background:var(--bg);color:var(--ink);font-size:14px;-webkit-font-smoothing:antialiased}.serif{font-family:Georgia,Times New Roman,serif}.muted{color:var(--muted);font-size:12.5px}.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:20px}.login-card{width:360px;background:var(--panel);border:1px solid var(--line);border-radius:18px;padding:34px 30px;box-shadow:0 24px 60px rgba(20,60,45,.1)}.login-brand{display:flex;align-items:center;gap:11px;margin-bottom:22px}.login-brand .name{font-size:21px;font-weight:600}.login-brand .name 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var(--line);font-weight:700;font-size:15px;background:linear-gradient(90deg,var(--accent-soft),transparent)}.pvx-x{border:none;background:transparent;font-size:16px;color:var(--muted);cursor:pointer}.pvx-x:hover{color:var(--accent-d)}.pvx-body{flex:1 1;overflow-y:auto;padding:16px 18px}.pvx-banner{background:#fff6e5;border:1px solid #f2d79a;color:#8a6410;font-size:12.5px;padding:10px 12px;border-radius:9px}.pvx-sect{margin-bottom:18px}.pvx-h{display:flex;justify-content:space-between;align-items:center;font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:var(--accent-d);font-weight:700;padding-bottom:5px;border-bottom:1px solid var(--line)}.pvx-field,.pvx-h{margin-bottom:10px}.pvx-field label{display:block;font-size:11.5px;color:var(--muted);margin-bottom:4px}.pvx-field input,.pvx-field select{width:100%;padding:9px 11px;border:1px solid var(--line);border-radius:8px;font-size:13.5px;outline:none;background:#f8faf8}.pvx-field input:focus,.pvx-field select:focus{border-color:var(--accent);background:#fff}.pvx-grid2{display:grid;grid-template-columns:1fr 1fr;grid-gap:10px;gap:10px}.pvx-pick{width:100%;padding:10px;border:1px dashed var(--accent);border-radius:9px;background:var(--accent-soft);color:var(--accent-d);font-weight:600;cursor:pointer;font-size:13.5px}.pvx-pick:hover{background:#fff}.pvx-chip-sel{display:flex;justify-content:space-between;align-items:center;background:var(--accent-soft);border:1px solid var(--line);border-radius:9px;padding:10px 12px;font-size:13px}.pvx-chip-sel small{color:var(--muted)}.pvx-chip-sel button{border:none;background:transparent;font-weight:600;font-size:12px}.pvx-add,.pvx-chip-sel button{color:var(--accent-d);cursor:pointer}.pvx-add{border:1px solid var(--accent);background:#fff;border-radius:7px;font-size:11px;font-weight:700;padding:3px 9px;text-transform:none;letter-spacing:0}.pvx-add:hover{background:var(--accent);color:#fff}.pvx-empty{color:var(--muted);font-size:13px;padding:8px 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.btn{width:auto}.pvx-ok{text-align:center;padding:24px 10px}.pvx-ok-emoji{font-size:42px;margin-bottom:6px}.pvx-ok .btn{width:auto;margin-top:10px}.pvx-modal{position:fixed;inset:0;background:rgba(20,40,30,.35);display:flex;align-items:center;justify-content:center;z-index:200}.pvx-modal-card{width:min(460px,92vw);max-height:82vh;background:#fff;border-radius:14px;display:flex;flex-direction:column;overflow:hidden;box-shadow:0 20px 60px rgba(0,0,0,.25)}.pvx-modal-head{display:flex;justify-content:space-between;align-items:center;padding:14px 16px;border-bottom:1px solid var(--line)}.pvx-modal-body{padding:14px 16px;overflow-y:auto;display:flex;flex-direction:column;gap:10px}.pvx-search{width:100%;padding:10px 12px;border:1px solid var(--line);border-radius:9px;font-size:14px;outline:none}.pvx-search:focus{border-color:var(--accent)}.pvx-list{border:1px solid var(--line);border-radius:10px;overflow:hidden;max-height:44vh;overflow-y:auto}.pvx-list-item{display:flex;flex-direction:column;gap:2px;align-items:flex-start;width:100%;text-align:left;padding:9px 12px;border:none;border-bottom:1px solid var(--line);background:#fff;cursor:pointer;font-size:13px}.pvx-list-item:hover{background:var(--accent-soft)}.pvx-list-item small{color:var(--muted);font-size:11.5px}.composer{position:relative}.slash-pop{position:absolute;left:16px;right:16px;bottom:calc(100% + 8px);background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:0 12px 40px rgba(20,40,30,.18);overflow:hidden;max-height:300px;overflow-y:auto;z-index:30}.slash-head{font-size:11px;color:var(--muted);padding:8px 12px;background:var(--accent-soft);border-bottom:1px solid var(--line)}.slash-item{display:flex;flex-direction:column;gap:2px;align-items:flex-start;width:100%;text-align:left;border:none;border-bottom:1px solid var(--line);background:#fff;padding:9px 12px;cursor:pointer}.slash-item:last-child{border-bottom:none}.slash-item:hover{background:var(--accent-soft)}.slash-atajo{font-weight:700;color:var(--accent-d);font-size:13px}.slash-prev{font-size:12px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%}.rr-text{width:100%;padding:10px 12px;border:1px solid var(--line);border-radius:9px;font-size:14px;outline:none;background:#f8faf8;font-family:inherit;resize:vertical}.rr-text:focus{border-color:var(--accent);background:#fff}.rr-list{display:flex;flex-direction:column;gap:10px}.rr-item{border:1px solid var(--line);border-radius:10px;padding:11px 13px;background:#fbfdfb}.rr-item-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:6px}.rr-atajo{font-weight:700;color:var(--accent-d);font-size:14px}.rr-contenido{font-size:13px;color:var(--tinta,#233028);white-space:pre-wrap}.msg-img{max-width:240px;max-height:300px;border-radius:10px;display:block;cursor:pointer;border:1px solid var(--line)}.msg-cap{margin-top:6px;font-size:13.5px;white-space:pre-wrap}.attach{border:none;background:transparent;font-size:20px;cursor:pointer;padding:0 6px;opacity:.75}.attach:hover{opacity:1}.attach:disabled{opacity:.3;cursor:not-allowed}.msg-audio{display:block;margin-top:2px;height:40px;max-width:260px}.msg-map{margin-top:8px;border:1px solid var(--line);border-radius:10px;overflow:hidden;width:260px}.msg-map iframe{width:100%;height:160px;border:0;display:block}.msg-map-link{display:block;font-size:12.5px;padding:7px 10px;color:var(--accent-d);text-decoration:none;background:var(--accent-soft)}.msg-map-link:hover{text-decoration:underline}.etq-chip{font-size:10.5px;font-weight:600;padding:1px 8px;border-radius:20px;border:1px solid;white-space:nowrap}.etq-filtros{display:flex;gap:6px;flex-wrap:wrap;padding:8px 14px;border-bottom:1px solid var(--line)}.etq-f{font-size:11px;font-weight:600;padding:3px 10px;border-radius:20px;border:1px solid var(--line);cursor:pointer;color:var(--muted);background:#fff}.etq-f.on{background:var(--accent);color:#fff;border-color:var(--accent)}.conv .row2{gap:6px}.conv .row2,.etq-bar{display:flex;align-items:center;flex-wrap:wrap}.etq-bar{gap:8px;padding:8px 24px;background:var(--panel);border-bottom:1px solid var(--line)}.etq-picker-wrap{position:relative}.etq-add-btn{border:1px dashed var(--accent);background:var(--accent-soft);color:var(--accent-d);font-size:12px;font-weight:600;padding:4px 12px;border-radius:20px;cursor:pointer}.etq-add-btn:hover,.etq-picker{background:#fff}.etq-picker{position:absolute;top:calc(100% + 6px);left:0;z-index:40;border:1px solid var(--line);border-radius:12px;box-shadow:0 12px 40px rgba(20,40,30,.18);min-width:220px;max-height:280px;overflow-y:auto;padding:6px}.etq-opt{display:flex;align-items:center;gap:8px;width:100%;border:none;background:#fff;padding:8px 10px;border-radius:8px;cursor:pointer;font-size:13px}.etq-opt:hover{background:var(--accent-soft)}.etq-opt.on{background:#f4faf7}.etq-opt .grow{flex:1 1;text-align:left}.etq-opt .dot{width:12px;height:12px;border-radius:50%;flex:0 0 12px}.etq-opt .tick{color:var(--accent-d);font-weight:700}.etq-colores{display:flex;gap:8px;flex-wrap:wrap}.etq-color{width:26px;height:26px;border-radius:50%;border:2px solid transparent;cursor:pointer}.etq-color.on{border-color:#241b2b;box-shadow:inset 0 0 0 2px #fff}.conv .tm{display:inline-flex;align-items:center;gap:6px}.conv .tm .unread{margin-left:0;min-width:18px;height:18px;border-radius:999px;padding:0 5px;font-size:11px}.btn.ok{background:#147a5e;color:#fff;border-color:#147a5e}.btn.ok:hover{filter:brightness(1.06)}.stat-card{flex:1 1;min-width:150px;background:#fff;border:1px solid var(--line);border-radius:14px;padding:14px 16px}.stat-num{font-size:26px;font-weight:800;line-height:1.1}.stat-lbl{font-size:12.5px;color:var(--muted);margin-top:2px}.stats-table{width:100%;border-collapse:collapse;background:#fff;border:1px solid var(--line);border-radius:12px;overflow:hidden}.stats-table td,.stats-table th{padding:11px 14px;border-bottom:1px solid var(--line);font-size:14px;text-align:left}.stats-table thead th{background:#faf7f3;font-size:12px;text-transform:uppercase;letter-spacing:.04em;color:var(--muted)}.stats-table tbody tr:last-child td{border-bottom:none}